Frequently Asked Questions

Once we receive your completed mould, production typically takes 5–10 working days for most standard designs.

Intricate or fully custom pieces may take longer depending on complexity.

We also offer a fast-track service upon request if you need your grillz sooner.

Please contact us on the bottom right of the screen if interested in fast tracking your grillz.

A home mould kit is how we take an exact impression of your teeth.

After you place your order, we send you a mould kit. You complete the impression at home and send it back to us.

We then use that mould to craft your custom grillz for a precise fit.

Yes. You can order directly through our website or message us on Instagram to discuss your ideas and budget first.

We’re happy to guide you through the process before you place your order.

We are a UK-based brand.

A home mould kit is how we take an exact impression of your teeth.

After you place your order, we send you a mould kit. You complete the impression at home and send it back to us.

We then use that mould to craft your custom grillz for a precise fit.

Dental adhesive is a non-invasive material that acts as a temporary glue to hold your grill in place.

It is easily removed by brushing your teeth once the grill is taken out at the end of the day.

The two most common brands are Poligrip and Fixodent, available online for around £4.

A small amount applied inside the grill provides secure placement if needed.

Grillz fit by clipping securely onto your teeth using the natural anatomy and curve near the gum line.

Because we create them from your exact mould, they are shaped precisely to your teeth.

In rare cases (approximately 1 in 20 clients), some teeth do not allow natural clipping. In those situations, a small amount of dental adhesive may be required.

Please contact us for international shipping.

Yes. We regularly create grillz for clients with missing teeth.

In many cases, grillz provide a quick and aesthetic solution to conceal gaps.

Message us to discuss your specific case.

If you can’t find your exact design, message us.

We’re happy to discuss custom options and tailor something specifically for you.

Absolutely.

We specialise in custom designs and love bringing unique ideas to life.

If you have a concept in mind, send it to us and we’ll work with you to create it.

You can wear your grill as often as you like.

We recommend removing it when eating or drinking to avoid swallowing it or trapping food underneath.

If you order via our website, we ship using Royal Mail primarily.

Tracking details are sent directly to your email once dispatched.

No.

All of our grillz are fully removable and temporary.

Yes.

Most clients with permanent retainers can still have grillz made.

Message us with details so we can confirm your suitability.

We do not recommend eating with your grill in.

Remove it before meals to maintain hygiene and prevent damage.

We recommend using our Onyx Grillz Cleaning Kit.

Clean your grill thoroughly after every wear to maintain hygiene and shine

Yes.

Our dental-grade metals are highly resistant to tarnishing under normal use, including smoking.

If your grillz contain enamel or are made from gold , please contact us for further info.

Clean your grill after every use.

Polishing can be done as needed to restore shine.

We also offer a professional polishing service — just message us to arrange it.

The difference is the percentage of pure gold mixed with other metals.

Higher carat gold contains a higher percentage of pure gold, offering richer colour and increased value.

We occasionally run promotions.

Follow us on Instagram or message us to see if any offers are currently available.

Gold offers a warmer tone and higher intrinsic value.

Dental-grade silver offers a bright finish and strong durability at a lower price point.

Both are stable, high-quality options when crafted correctly.

Yes.

We offer a professional polishing service to restore shine and maintain your grillz long-term.

Contact us to arrange this.

Yes. When made from dental-grade materials and custom fitted correctly, grillz are safe for cosmetic wear when used responsibly. However, if you have any existing dental conditions such as gum disease, loose teeth, or orthodontic appliances, we recommend consulting a dentist before wearing grillz.

Our process is designed to work efficiently online using our home mould kits.

However, if required, we can arrange for a technician to conduct an in-person fitting upon request.

With proper care, grillz can last many years depending on material and frequency of wear.

Custom-fitted removable grillz are not designed to damage enamel and pose minimal risk when worn occasionally, removed before eating, and cleaned properly. As with any dental accessory, prolonged or improper use may cause irritation — if you experience any discomfort, remove immediately and seek dental advice.

Dental-grade metals are highly resistant to tarnishing. Jewellery-grade metals will tarnish faster in the mouth.